Anyone who meets and deals with the public will profit from this seminar which teaches the methods and techniques necessary to improve your communication skills. Within a few hours, you will learn how to receive, document, assimilate and recall verbal communications.
Objectives
After completing this program, it is expected that every participant will:
 | Be able to identify the 12-keys to effective listening. |
| Be able to slate how to use those keys. |
| Be motivated to use better listening skills on the job, with family...in all business and social listening. |
| Be a better listener. |
| Be able to communicate effectively. |
Special Feature
Participants will receive comprehensive instruments which will serve as a valuable source for future reference back on the job.
Its participants gave this program an average rating of 9.6 on a scale of 10. The rating was based on quality, material, clarity of presentation, integrity, and expertise of subject.